Author Archive | Chery Gegelman

Risk, Conflict, Struggle and a Path Forward

Last week someone asked how I was feeling about a particular topic. I answered from the heart.   I was struggling.  I was viewing something with fresh eyes and could clearly see that years of doing something had created a comfort zone where there is risk.  Today that comfort zone is so big that unnecessary risks […]

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5 Ways To Fire-Proof Your Character

As we head out on a vacation today I’m thinking about a very powerful experience from a previous vacation and revived this post. A few years ago my husband and I vacationed in Paris.   We went for adventure, for love, for history…  It was my first trip “across the pond” and although I was anticipating […]

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Have you ever been Pickled by a Half-Truth?

My mother is a great story-teller.  As I was growing up, there was one story in particular that I loved to hear her tell, especially if she told it to someone who had never heard it before because before the story ended with the people listening would usually be doubled over in laughter with tears […]

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2 Ways to Create Uncommon Customer Service

This week is customer service week!  In honor of the big week I introduced a 3-part mini-series of blog posts: The first focused on the external customer and asked the question, “ Can great customer service be taught…  To anyone?” The second focused on the internal customer and emphasized how organizational growth is limited or […]

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Has life ever handed you one of those weeks?

Have you ever had one of those weeks? A week filled with news like this: One more friend is diagnosed with cancer while others are in the midst of the battle Several friends say their last goodbyes to loved ones that have left the earth One more marriage is on the rocks One more job […]

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The Single Best Way to Develop Leaders: Throw Them In!

I read the book The Dream Giver years ago.  And like most of my books it is underlined, highlighted, corners bent back, and notes filling the margins. The quote below comes from that book and is one of the quotes that I frequently refer to: Partially because I want people to feel nurtured and supported […]

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