What would your organization be like if every employee had a great manager? What would happen to productivity, quality, morale and customer satisfaction? In every organization, managers are a key leverage point to drive higher performance and better business results. Managers maintain service and quality standards and ensure adherence to company policies and regulatory requirements. They also drive engagement and retention of employees.
- Union contracts
- Wage and hour law
- Scheduling work
- Company and departmental policies
- Coaching and counseling
- Ordering supplies
- Train the trainer
Larry Sternberg is the co-author to Kim Turnage of the new book MANAGING TO MAKE A DIFFERENCE: How To Engage, Retain & Develop Talent For Maximum Performance. Sternberg is a senior executive at management consulting firm Talent Plus. For more information please visit www.ManageToMakeADifference.com.