Archive | May, 2013

Choosing to Be Ready

I wrote this piece back in 2006 but looking at it yesterday gave me the idea that it probably still applies in many cases. At least twice a month, I stand in front of groups of managers and supervisors and ask this question: “What is your personal economic disaster recovery plan?” The looks I get […]

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What goes down, will go up again!

“Toto, I’ve got a feeling we’re not in Kansas anymore.”  Dorothy We are definitely not in Kansas!  We are across the ocean in a dry and dusty land that we asked not to move to.  After months of planning and more months of being apart we have had one month in the same place.  We are […]

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9 Ways to Maximize Your College Leadership Experience

I’m often asked which colleges are the best for “leadership.”  The short answer is “most will do just fine.”  As with most of life, it’s what you make of it.  College is a great place to grow as a leader. Much of your leadership learning will come from peripheral aspects of the college experience.  Being […]

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Why Leaders Should Not “Like” Their Staff

Guest post from Gerry Czarnecki: Those who have read my books know that I believe the greatest injustice we can perpetrate on our staff is to like them. Yes, I truly believe that liking our staff creates the probability that we will be biased in our views when we are trying to successfully manage a […]

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Stewardship

I enjoy reading leadership books that have been “updated and revised”.  Sometimes they’re only fluff just to get renewed attention and sometimes they actually have some new and essential information.  Peter Block’s newly re-released book, Stewardship: Choosing Service Over Self-Interest, does the latter.   Some of you may have read the first edition of Stewardship […]

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How to Use a Customer Survey to Improve Performance

Before the customer survey was conducted, another exercise took place, and as it did, the CEO squirmed in his chair. The consultant took a group of employees and asked them, one by one on video tape, a series of questions. Here’s an example. “Why do your clients value you?” came the question. “Because of our […]

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