Archive | March, 2012

I Don’t Have Any Competition

You’d better think twice about that title statement. Any person or organization that your customers do business with is a competitor. Notice that word I bolded . . . ANY. Before a customer calls your business, could they have just talked to a Disney reservations representative about their upcoming Walt Disney World vacation? Could they […]

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10 Tips on How to Shine in a Talent Review Meeting

If you’re a manager, at some point in your career, if you haven’t already, you’ll be required to participate in something called a “talent review” meeting. That’s HR-speak for a meeting where a bunch of managers get together behind closed doors and talk about their employee’s strengths and weaknesses. Like it or not, employee ranking […]

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Your Values in Action

Last week, my son Parker was telling me about an exercise he completed in one of his college courses. Students were asked to list the most important things and people in their lives in various categories. During the course of the exercise, they were continually asked to take one item away. One by one, important […]

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