Archive | February, 2012

Work-Cations and Mexican Customer Service

He said, “Wouldn’t it be great to take off for someplace warm for a while this winter?” She said, “I think so too. What do you have in mind?” He said, “I was thinking of Mexico but if we go I want to stay at least two weeks.” She said, “I can’t be gone that […]

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Hellllooooo?!

I have but one question . . . “How hard is to say hello?” “Hellllooooo” is what I’d like to just say sometimes as I walk by some people – managers – in the morning. When you become a manager, director, or what have you, it’s not a license to become arrogant. I greet everyone […]

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A Performance Management Model

As a follow-up to the recent post and comments “Are You Managing or Just Nagging?”, here’s everything you need to facilitate a robust dialog on performance management, with lots of room for grey areas. A. Simple model: B. Supporting material for each quadrant: 1. Managing: How to Discuss an Employee Performance Problem 2. Nagging: Are […]

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It’s Your Choice

I didn’t remember who Harry Browne was, or that he ran for U.S. President as the Libertarian candidate in both 1996 and 2000. When I read his quotation though, I knew I wanted to share it with you. I hope you choose to read on . . . “You don’t have to buy from anyone. […]

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